These terms apply to Organizations and staff who administer loyalty programs on Loyalú.
1. Your responsibility for the program
Each Organization decides how it uses the Service, what offers it publishes, how stamps or purchases are recorded, and what prizes or rewards it honors. Marketing messages or claims made by an Organization are theirs alone. Loyalú provides the platform only.
2. Staff access
Business login is for authorized organization staff and administrators only. Organizations are responsible for securing accounts, staff access, devices, and operational practices. Do not share credentials or grant access to unauthorized people.
3. Security incidents
Loyalú is not responsible for hacking, unauthorized access, account takeover, insider misuse, phishing, or data incidents that affect an Organization’s use of the Service or systems outside our direct control, except where required by applicable law and only to the limited extent of our own proven failure to maintain baseline platform safeguards.
4. Directory and public information
Branch names, addresses, and coordinates you publish may appear in discovery surfaces. Keep them accurate. Always confirm hours and offers with customers in store when details change.
5. Acceptable use
You may not misuse the Service, attempt to bypass security controls, scrape or overload the platform, or use Loyalú for unlawful activity. We may suspend or limit access when we reasonably believe these Terms are violated.
6. Disclaimer and limitation of liability
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOYALOO AND ITS DEVELOPERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE OR FROM YOUR PROGRAMS OR CONDUCT. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS (IF ANY) YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM—OR, IF YOU PAID NOTHING, ONE U.S. DOLLAR (US$1).
7. Related terms
See also the terms overview and client terms.