These terms apply to Clients who use the Loyalú wallet, membership codes, Explore, and related client features.
1. Wallet and membership codes
Clients typically access the Service without creating a Loyalú account, using signed membership codes stored on their device. You are responsible for protecting your device and any codes shown in the app. Lost or shared codes may allow others to present your membership.
2. No control over Organization programs
We do not operate, supervise, endorse, or guarantee any Organization’s business, loyalty program, offer, prize, discount, product, or service. Offers, stamp requirements, expiration dates, and prize terms are set solely by the Organization. Disputes about stamps, purchases, or redemptions must be resolved with that Organization—not with Loyalú.
3. No liability for offers or store conduct
To the fullest extent permitted by law, Loyalú and its developers are not liable for loss, claim, or dispute arising from offers, prizes, discounts, an Organization’s refusal or delay to honor a reward, inaccurate progress data managed by an Organization, or products and services provided by an Organization. You use loyalty programs at your own risk under the Organization’s rules.
4. Acceptable use
You may not misuse the Service, attempt to bypass security controls, scrape or overload the platform, forge membership codes, or use Loyalú for unlawful activity. We may suspend or limit access when we reasonably believe these Terms are violated.
5. Disclaimer and limitation of liability
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOYALOO SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS (IF ANY) YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM—OR, IF YOU PAID NOTHING, ONE U.S. DOLLAR (US$1).
6. Related terms
See also the terms overview and business terms.